Theory and research note the ubiquity of multiplex workplace friendships—multifaceted relationships that superimpose friendship with work-focused interactions—but it is unclear how they compel or hinder job performance. We found that the number of multiplex workplace friendships in one’s social network is positively associated with supervisor ratings of job performance. However, we also found that there is a negative indirect effect on job performance through emotional exhaustion, which is offset, in part, through enhanced positive affect. These relationships enhanced job performance through trust, but detracted from job performance through maintenance difficulty. The results illustrate that having a large number of multiplex friendships at work is a mixed blessing.
| Asset Type: | Publications |
| Collection: | Foreign Publications |
| Subject: | Job satisfaction, Gender, Women, Men, Job performance, Working relationship |
| Author: | Jessica R. Methot |
| Publisher: | Wiley Periodical, Inc. |
| Publication Date: | 2015 |
